How to manage your Clubhouse and recording privacy settings

This article explains the two privacy settings in your Clubhouse on the web: Clubhouse visibility, which controls who can find your Clubhouse, and recording privacy, which controls who can watch your recordings. You'll also learn how to change the privacy of a single recording, and what happens when you share one.

Looking for something else? To change your Club's privacy in the Veo app, see How to manage privacy settings for your Club on the Veo app. To understand why content appears in one place but not another, see Who can see your Club's content on Veo.


Requirement

  • Clubhouse admin access

The two settings, side by side

These two settings are often confused. They control different things, and changing one does not change the other.

Setting What it controls Options
Clubhouse visibility Who can find your Clubhouse, and who can watch your livestreams Public, Unlisted, Private
Recording privacy Who can watch your recordings on the web Public, Private

How to access your privacy settings

  1. Log in to your Veo account at app.veo.co
  2. If you belong to more than one Clubhouse, make sure you're working in the correct Clubhouse
  3. From the left-side panel, select Settings
  4. Go to the Privacy section
  5. Manage the privacy levels for your recordings and your Clubhouse
Log in to your account and go to privacy to manage the privacy levels.jpg

Clubhouse visibility

Clubhouse visibility decides whether people who are not members can find your Clubhouse, and who can watch your livestreams.

  • Public: your Clubhouse may appear in search results. People can find it on the web or in the Veo app
  • Unlisted: your Clubhouse won't appear in search results, but non-members can open it with a shared link; for example one sent by email or WhatsApp
  • Private: your Clubhouse won't appear in search results and cannot be opened by non-members with a shared link

Note: Finding your Clubhouse is not the same as being able to watch its content. Clubhouse visibility also controls who can watch your livestreams, but it does not control who can watch your recordings — that is recording privacy, below.

Default recording privacy

This sets the privacy that new recordings get automatically. You can still change any individual recording afterwards.

  • Public: on the web, anyone with a link can watch the recording, whether or not they are in your Clubhouse
  • Private: only Club and team admins and members can watch the recording

Changing the default only affects new recordings. Nothing you have already recorded changes privacy on its own — to change an existing recording, change it individually.

Note: Recording privacy applies on the web. In the Veo app, recordings are always treated as private — available to members only, whether you set the recording to Public or Private. Setting a recording to Public does not make it available to followers or to anyone outside your Clubhouse in the app.

How to change the privacy of a single recording

  1. Open the recording at app.veo.co
  2. Select the gear icon next to the recording's title
  3. Open the Settings tab, then select Privacy
  4. Choose Public or Private
  5. Select Save

    recording setting privacy.gif

Sharing a recording

There are two ways to share a recording, and they behave differently.

  • A link only gives access if the recording is Public. If the recording is Private, sharing its link doesn't grant access — it won't work for anyone who isn't a team member or Club admin
  • Share with Opponent doesn't need the recording to be public. A private recording can be shared this way. It sends a copy into the opposing team's Clubhouse, where they can watch and download it, but they can't set it to public or share it more widely. Your manual clips, comments and tags don't go with it, and you can revoke access at any time. See How to use the Share with Opponent feature in Veo

Note: Setting a recording to Private also changes the privacy of all shared copies of it.

How the two settings work together

This is how the two settings combine on the web. Read down for your Clubhouse visibility, across for your recording privacy.

  Public recording Private recording
Public Clubhouse Anyone can find your Clubhouse and watch Anyone can find your Clubhouse, but only members can watch
Unlisted Clubhouse Not in search, but anyone with the link can watch Not in search, and only members can watch
Private Clubhouse Not in search, and non-members cannot open your Clubhouse Not in search, and only members can watch

Note: In the Veo app this table does not apply to recordings. There, recordings are available to members only, whatever the recording's privacy is set to. See Who can see your Club's content on Veo.

FAQs

I changed the default to Private. Are my old recordings now private?

No. The default only applies to new recordings. To change an existing recording, open it and change its privacy individually.

Our recordings are public, so why can't our followers see them in the Veo app?

Followers are not members, and recordings are only available to members. In the Veo app, recordings are always treated as private, so setting one to Public does not give followers access. Followers can watch livestreams. See Who can see your Club's content on Veo.

Can I share a recording with the opposing team without making it public?

Yes. Use Share with Opponent — a private recording can be shared this way, and it stays private. The opposing team can watch it in their own Clubhouse, but they can't set it to public or share it more widely.

I sent someone the link to a private recording. Can they watch it?

No. A private recording stays private even when its link is shared — only your team and Club admins can watch it. To let someone else watch it, set the recording to Public, add them as a member, or — if they're another team — use Share with Opponent.

Do I need to change privacy in both the web and the Veo app?

Recording privacy is set on the web only. Your Clubhouse's visibility can be changed on the web or in the Veo app. See How to manage privacy settings for your Club on the Veo app.

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