Learn how to invite and manage members in your Veo Clubhouse. This guide covers how to send invitations, track invitation status, update member roles and permissions, and remove members when needed.
Requirements
- You must be a Clubhouse admin or have Admin rights for the team
- A team must be created before you can invite members to it. Learn more here: How to create teams
Access the Members list
To manage your team, you first need to access the specific team's member area.
- Log in to your Veo account at app.veo.co
- In the right-side panel, select your team. If you are part of multiple Clubhouses, ensure you are in the correct one
- Navigate to the team where you want to manage members
- Click on Members to view the full members list
How to invite members
Inviting members allows your team to start tagging highlights, sharing coaching clips, and receiving notifications for new recordings.
Within the Members tab, click + Invite members in the upper right corner.
If the team is currently empty, you will see this screen instead:
Note: Each team can have up to 30 members.
Choose your invitation method
After clicking the invite button, you can choose between two methods:
- Invite via email: Best for inviting individuals. Enter their email addresses, choose their role and permissions, and send the invite. The member must accept the email and select their role (Coach, Player, Other) to join
- Invite via link: Ideal for inviting an entire roster at once. Select a default role and permissions, then copy and share the link with your members
For more info about the different roles and permission levels, check this article: Understanding roles and permissions in Veo Clubhouse.
Note: Invitation links expire after seven days. If a link expires, you can simply generate a new one.
Track and resend invitations
You will receive a confirmation email when an invite is accepted. You can also monitor statuses directly in the Members list.
- Pending status: Invites that have not been accepted yet appear as "pending"
- Resend invite: To resend an email invitation, click the three dots next to the pending member and select Resend invite email
Note: If a member cannot find their invitation, ask them to check their spam or junk folder
Update roles and permissions
You can adjust a member's access level at any time as your team structure changes.
- Find the member in the Members list
- Click the dropdown menu next to their current role or permission
- Select the new role and wait a few minutes for the changes to apply
Remove a team member
Admins can remove members (including those with pending invitations) to manage the team's capacity.
- Go to the Members list
- Find the person you wish to remove
- Click the three dots and select Remove member
- Confirm the action in the pop-up window
Best practices
- Regularly review roles during roster changes or at the start and end of a season
- Remove users who are no longer with the club to stay within your plan's user limits
- Directly manage join requests from users who find your team independently. Learn more: How to approve or decline team membership requests
FAQs
You can assign members as Coaches, Players, or Others. Roles determine the specific access and permissions the member has within the team.
Note: Only players can create a Player Profile and be tagged in clips.
Generally, each team can have up to 30 members. Your total user limit depends on your subscription plan. Note that Clubhouse admins count toward your total plan limit even if they are not assigned to a specific team, and if your plan’s user limit is reached, you won’t be able to add more people, even if a team hasn’t yet reached its 30-member maximum.
The link will no longer work. You will need to generate and share a new link to invite more members.