Learn how to care for your Veo Cam to keep it in great shape and ensure optimal performance over time.
1. Always carry your Veo Cam in its case
Each Veo Cam version comes with a dedicated case designed to provide excellent protection. Always use the case when transporting your camera to minimize the risk of drops, bumps, or other damage.
2. Keep the lenses clean
Fingerprints, dust, or dirt on the lenses can affect recording quality. Regular cleaning ensures the clearest possible image.
- Use a soft, lint-free cloth or lens wipes.
- Wipe gently and avoid pressing hard on the glass.
- Never use rough materials or paper towels.
3. Clean the camera body after every game
Dust and residue can accumulate on your Veo Cam after matches. Cleaning it regularly prevents buildup and keeps the exterior in top condition.
- Wipe with a dry microfiber cloth.
- Avoid using harsh chemicals, solvents, or abrasive materials.
Tip: If your Veo Cam gets wet, let it air dry completely before placing it back in its case.
4. Take care of the battery
Proper charging and storage habits help extend your camera’s battery life.
- Always use the charger that came with your Veo Cam.
- Charge and store at room temperature (around 20° C / 68° F).
- Avoid humid environments and never charge the camera when it’s wet.
Warning: Charging a wet camera can cause permanent damage. Ensure the device is completely dry before connecting it to power.
You can learn more about good charging habits for Veo Cam here How to charge and store your Veo Cam safely
5. Ensure all parts are securely closed
When recording in humid or wet environments, such as rain or snow, make sure all openings are properly sealed to prevent moisture from entering the device.
- Veo Cam 1: Check that the rubber seals at the bottom are securely in place.
- Veo Cam 3 5G: Ensure the SIM tray is properly inserted. Learn how to install your SIM card.