Learn how to level up your Veo experience by upgrading your subscription plan or adding powerful features like Veo Analytics 2 and Veo Live. This guide covers how to manage your subscription directly from your Clubhouse.
Requirements
- You must be a Clubhouse admin to access the Plan and Billing section
- Ensure you are in the correct Clubhouse if you belong to more than one
- A valid credit card is required for self-service upgrades and purchases
How to upgrade your plan or purchase add-ons
Whether you want to move to a higher subscription tier or simply add a specific feature, you can manage these changes directly in your Veo Clubhouse.
- Log in to your Veo account at app.veo.co
- From the left-side menu, navigate to Plan and Billing
- Under Plan and usage, you will see your current plan and available options for upgrading or adding features
-
Select the new plan level or the specific add-on you wish to purchase and click to continue
- The Upgrade Plan with add-ons window opens with a summary of your selection, including:
- The plan or add-on you selected
- The total due today, prorated for the time remaining in your subscription period, and the amount charged at renewal
- The saved credit card that will be charged
- To include another add-on in the same purchase, select Add next to it. The summary and total update automatically
-
To remove an add-on from the purchase, select the bin icon next to it
- Check the credit card shown under Payment will be charged on following. To use a different card or payment method, go to the Billing page before continuing
- If all details are correct, select Upgrade & Pay
- Your request will be processed automatically
- A confirmation banner will appear at the top of the screen once successful.
Your new plan or add-on features will be available within a few minutes
Plan upgrades and add-ons cannot be processed via self-service if your account is set to bank transfer. To upgrade, you can:
- Switch your payment method to a credit card. Learn how to manage your payment method here
- Contact our Support team to request a manual upgrade and invoice
FAQs
When you upgrade mid-cycle, the cost is usually prorated based on the time remaining in your current subscription period. The exact amount will be shown in the summary before you confirm.
Yes. In the Upgrade Plan with add-ons window you can add or remove add-ons before paying, and the total updates automatically.
To downgrade your plan or remove an add-on, please contact our support team or your dedicated account manager for assistance.
Yes, you can enhance your experience with Veo add-ons without changing your base plan.