Learn how to access and update billing information for future invoices and manage payment methods.
Requirements
- Access to your account at app.veo.co
- You must be a Clubhouse Admin to access the billing settings
How to access billing and payment settings
All billing and payment management takes place within the Plan and Billing section of your Clubhouse.
- Log in to your Veo account at app.veo.co
- In the left-side menu, click on Plan and Billing
- Select the Billing tab
How to update your billing information
Update the details that appear on your invoices, such as your company name or address.
- In the Billing tab, click Edit billing information
- Update the necessary details
- Once the information is correct, click Save changes
Important note: Changes to billing information apply only to future invoices. Previously issued invoices will still display the old information. If you need an updated version of an existing invoice, please contact Veo Support.
How to manage your payment method
Your Veo account saves the payment method used during your initial purchase by default. You can only have one active payment method at a time.
Switching from Bank Transfer to Credit Card
You can make this change directly in your account settings:
- In the Billing tab, click Update payment method
- Enter your credit card details
- Click Update payment details to confirm the change
Switching from Credit Card to Bank Transfer
To switch your payment method to Bank Transfer, you must contact our Support Team and our team will help you complete the switch.