How to download your Veo recordings

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Learn how to download the full match in follow-cam view from the Veo platform. This guide outlines who can download matches, what can and can’t be downloaded, and how to troubleshoot common issues.


Requirements

  • The recording must be assigned to your team in your Clubhouse, if you are not a clubhouse admin

What you can and cannot download

You can only download the follow-cam view of a match.

It is not possible to download:

  • Panoramic or interactive views
  • Drawings created with the Drawing tools (while you can download clips with drawings, keep in mind that the drawings won’t appear in the downloaded version.)
  • Veo Analytics data

Important note:

You can only download a match if it has been assigned to your team, or you are a clubhouse admin. Clubhouse and team admins can do this from the recording’s settings or by creating a team in your Clubhouse.

How to download a match (Follow-Cam View)

  1. Log in to your Veo Clubhouse at app.veo.co.
  2. Open the match you want to download.
  3. On computer: Click the Download button above the video player and select Download full game. gif showing how to download a match from the Veo account to the user's device
  4. On mobile: Tap the gear (cogwheel) icon in the top-right corner, then select Download.

    gif showing how to download a match from the Veo account to the user's mobile device

  5. The match will begin downloading as an MP4 file to your device.

FAQs

The download option is missing on my recording. What should I do?

If you don’t see the Download option on your recording, it could be due to one of the following reasons:

  • Recording not assigned to a team
    Only team members can download recordings. Make sure the recording is assigned to a team in your Clubhouse, and that you’re logged in with your Veo account.
  • Follow Cam not available for your sport
    Downloads are only available when the Follow Cam version of the recording is generated.
    Check which sports support Follow Cam in this guide: Veo capabilities by sport: features and differences explained
Can I download the panoramic or interactive view?

No, only the follow-cam view is available for download. Panoramic and interactive views are limited to online viewing.

Can I download analysis features?

No, downloaded files do not include drawings, or Veo Analytics. These features are only accessible within the platform.

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