Coach Assist

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Coach Assist is an AI-powered analysis tool designed to help you break down match data instantly. With our Coach Assist Chat, you can ask specific tactical questions, generate training workflows, get summaries of your recordings, and get team management advice. Coach Assist Chat is off until a Team Admin switches it on for your team — including teams that were using it before.


Requirements

  • An active Veo Analytics add-on subscription
  • Admin or Editor permissions
  • A processed Football recording with accurate match events
  • Access via a PC or tablet
  • Coach Assist Chat switched on in Team Settings by a Team Admin

What can Coach Assist do?

Coach Assist goes beyond simple stats. You can ask it to help with match-specific data or broader coaching challenges, such as:

  • Match Analysis: "Analyze our last game against X and suggest 3 improvements."
  • Workflow Creation: "I'm new to video analysis, give me a 30-minute workflow to follow."
  • Soft Skills: "I need to bench a player without demoralizing them, help me find the right words."
  • Strategy: Brainstorm game plans, player development, and team culture.

How to access the Coach Assist Chat

  1. Log in to your Veo account
  2. Open the Analytics Studio or a specific recording
  3. Click the Coach Assist icon to open the chat interface
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Note: The Coach Assist icon stays visible in the Editor and the Analytics Studio even when Chat is switched off for your team. If Chat isn't enabled, clicking the icon tells you what to do next: Team Admins get a direct link to Team Settings, and Team Editors are asked to contact a Team Admin.

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Note: Coach Assist Chat is currently only available on PC and tablets. It is not available on mobile devices at this time.

How to personalise Coach Assist

Set Coach Assist up to work for your specific coaching needs using the Personalisation settings.

  1. Once you have opened the Coach Assist chat, click on the three dots
  2. Click on Personalisation to open the settings page
  3. Choose your Coach Assist personality:
    • Default: Balanced and professional tone
    • Mentor: Supportive and encouraging guidance
    • Just the Facts: Data-driven and direct responses
  4. Select your Coaching level: Beginner, Intermediate, or Advanced
  5. Enter any Additional instructions to further refine how the AI communicates with you
  6. Click Save to apply your preferences
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Tip: Use the "Additional instructions" box to define your specific environment. For example, if you have limited equipment (only balls and bibs) or if you are a parent volunteer needing simple instructions to read during practice.

How to enable or disable Coach Assist Chat

Club and Team Admins decide whether Coach Assist Chat is available to their team. Chat is off until a Team Admin switches it on — including teams that were using it before.

Switching Chat on also powers the Coach Assist insight in the match report — the What decided the match? summary. If Chat is off, that insight won't appear in the report.

  1. Navigate to the Team Settings page
  2. Find the Coach Assist card
  3. Switch the Chat toggle On or Off for that team
  4. When switching Chat on, tick I confirm that only users aged 16 and up have access to this team
  5. Click Save
The Coach Assist card in Team Settings, with the Chat toggle and age confirmation

Note: Chat can only be switched on for teams where everyone is 16 or older, to help keep younger players safe when using AI. If your team includes players or staff under 16, leave Chat switched off.

Note: The Chat toggle applies per team. If the same recording is shared with several teams, check the settings of the team you're working in.

Tips for better AI answers

The quality of the AI's suggestions depends on the quality of your match data. For the best results, ensure:

  • Match periods and sides are correctly assigned
  • Key events (goals, fouls, etc.) and the final score are accurate
  • You have assigned the correct match tactics and added notes in the Match Journal
  • You customised how Coach Assist responds to you

Tip: Coach Assist only knows what’s in your Veo plan. It can't discuss stats like xG (Expected Goals) if that data isn't captured by Veo Analytics.
Also, make sure your recording is fully processed first, or the AI won't have the data it needs to answer your questions.

FAQs

Why can't I use Coach Assist Chat?

Chat is off unless a Team Admin has switched it on for that team — including teams that were using it before. If you're a Team Admin, click the Coach Assist icon and follow the link to Team Settings to switch it on. If you're a Team Editor, ask a Team Admin to do it. Also check that your Veo Analytics subscription is active and that you're on a PC or tablet.

Can players use Coach Assist Chat?

No. Coach Assist Chat is built for coaches — only Team Admins and Team Editors can ask it questions.

What data is shared with the AI?

Veo sends match data as text files, including team names, events, possession %, and Journal entries. No video or audio content is ever sent to the AI provider. Data is kept for a maximum of 30 days and isn't used to train the AI models.

Are there usage limits?

Yes. To keep the system stable, there are monthly and per-minute message limits. If you reach these, your requests may be temporarily restricted until the next period.

How accurate is the AI?

The AI provides a general reference based on algorithms. It isn't a substitute for your professional coaching judgment. Always cross-check the AI's suggestions against your actual footage before making critical team decisions.

Which sports can I use Coach Assist for?

Currently, Coach Assist is only available for football to ensure the AI understands the specific tactics and data needed to help you take your game a level up. We’re constantly working to improve Coach Assist and may add support for more sports in the future.

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