Learn the best practices for charging and storing your Veo Cam to keep your battery healthy and your camera ready for every match.
Charging best practices
- Always use the charger provided with your Veo Cam.
- If you don’t have your original charger, use a USB-C PD (Power Delivery) charger rated between 45W and 90W. Avoid phone chargers — they don’t provide enough voltage to charge the camera properly.
You can connect the Veo Cam to a portable power bank while recording. We recommend using a power bank with an output of 15V or 20V and at least 3A (minimum 45W) to ensure effective charging.
Note: Charging while recording can cause the camera to heat up, which may reduce the maximum safe recording temperature. Use this setup with care in warm environments.
- Charge and store your camera at room temperature, ideally around 20°C (68°F).
Avoid charging or storing your camera in humid environments. If your camera gets wet, wait until it’s completely dry before connecting it to power.
Warning: Charging a wet device may damage internal components
Change the plug adapter
The charger comes with interchangeable plug adapters, so you can use it in different markets
- Slide the small button on the top of the charger
- Slide the attached adapter out by pushing it away from the charger. This can feel a bit tight the first time. A firm, steady push does the trick.
- Insert the correct adapter and push it in until you hear a small click
Safety note: Only change the adapter when the charger isn't plugged in
Storage and battery maintenance
- When stored, the Veo Cam battery will slowly self-discharge. To ensure enough power for recording or livestreaming, charge your camera the day before — or even the same day — as your match.
- If you plan to store the camera for an extended period (for example, between seasons), charge it to 100% once a month. This helps preserve long-term battery health and performance.
Understanding standby mode
Your Veo Cam is designed to stay ready for action. When you press the power button, it doesn’t fully power off — it enters standby mode instead.
- Standby mode allows for faster startup when you need to record.
- Because standby mode uses a small amount of power, check the battery level before each recording session.
Note: Even when not in use, your Veo Cam slowly consumes battery power while in standby. Regularly charging ensures it’s always ready for your next game.